Outlook Accelerated Certificate

Outlook Certificate, Level 1+

TRAINING OBJECTIVES

Understanding the technology in any office environment is an important skill that helps improve employee performance. The goal of this training is to achieve long-term improvements in the way employees do their jobs. By teaching participants how to work effectively in Microsoft Outlook and overcome common obstacles we can create a program that is sustainable long after the training is over. This program is best suited for the companies that want to have their staff at (or around) the same level of competency while boosting their staff’s performance and confidence.

Level 1+ Learning Module

In this module the agenda is as follows:

USING THE INBOX EFFECTIVELY

Sorting Your Messages for Efficiency
Clean-up conversation feature
Saving Messages, Flagging Messages
Resending or Recalling a Message
Searching Tips using the Search Toolbar

FORMATTING THE INBOX

Changing Column Headings
Adding & Removing Columns
Changing Order of Columns

CALENDAR

Scheduling a Meeting with Others
Scheduling a Recurring Appointment

TASKS

Creating a New task
Creating Recurring Tasks
Marking Tasks as Completed
Sorting Tasks, Printing Tasks
Assigning Tasks, Tracking Tasks

ADVANCED TIPS

Creating Rules for Messages
Using Categories for Organization
Creating AutoText for your Messages
Customizing the Quick Steps
Setting up Retention Policies

Outcomes: Participant will go beyond the basics of Outlook and learn more efficient ways of working with their email and their schedule.

Instruction will be hands-on.
Hours: 4 hours

Summary

Course Manuals or Notes are included with training.
Certificate of Completion given to each participant.
Connie Clark, instructor and facilitator for training.
Support on topics is included throughout the program.
Participants learning will be accessed and evaluated based on their hands-on experiences in the training.
Training can include client examples for exercises in learning.

Totals

Half Day Training duration
Total Training hours: 4 hours.
Total cost of course per person: $166.67
Minimum of 6 people and maximum of 11 people per session.

The Full Small Office solution

Becoming self sufficient and more efficient.

Outlook Certificate, Level 1+

TRAINING OBJECTIVES

Level 1+ Learning Module

Summary

Totals

The Full Small Office solution

Training

About Mission

Training Opportunities