Outlook 1-2 | Mission Computers

Outlook, Level 1 & 2

TRAINING OBJECTIVES

Understanding the technology in any office environment is an important skill that helps improve employee performance. The goal of this training is to achieve long-term improvements in the way employees do their jobs. By teaching participants how to work effectively in Microsoft Outlook and overcome common obstacles we can create a program that is sustainable long after the training is over. This program is best suited for the companies that want to provide opportunities for their staff to learn and grow with technology.

Outlook, Level 1

In this module the agenda is as follows:

BASICS

Viewing Information in Different Ways
Sorting Your Messages for Efficiency

USING THE ADDRESS BOOK

Adding Email Addresses
Creating Groups
Creating New Contacts

USING THE INBOX

Creating and Replying to Messages,
Forwarding Messages
Changing Options for Messages

WORKING WITH MESSAGES

Deleting Messages
Clean-up conversation feature
Saving Messages, Flagging Messages
Resending or Recalling a Message
Viewing or Saving Attached Files
Searching Tips using the Search Toolbar

WORKING WITH FOLDERS

Creating Folders for Organization
Deleting Unwanted Folders
Moving & Copying Messages between Folders

CALENDAR

Scheduling an Appointment
Using Your Task List
Scheduling a Meeting with Others
Scheduling a Recurring Appointment

Outcomes: Participant will learn the basics of Outlook including how to work with their email and their schedule.

Instruction will be hands-on.

Total Training hours: 4 hours.
Course Investment per person: $175.00
Minimum of 8 people and maximum of 20 people per session.
Price if 6 or 7 students: $230.00 per person

Outlook, Level 2

This level is meant for that person who is already using Outlook on a regular basis, but feeling like they are missing the efficiencies or short-cuts.

FORMATTING THE INBOX

Changing Column Headings
Adding & Removing Columns
Changing Order of Columns

TASKS

Creating a New task
Creating Recurring Tasks
Marking Tasks as Completed
Sorting Tasks, Printing Tasks
Assigning Tasks, Tracking Tasks

ADVANCED TIPS

Creating Rules for Messages
Using Categories for Organization
Creating AutoText for your Messages
Customizing the Quick Steps
Setting up Retention Policies

Outcomes: Participant will learn the more advanced features of Outlook and become familiar with customization options.

Instruction will be hands-on.

Total Training hours: 4 hours.
Course Investment per person: $175.00
Minimum of 8 people and maximum of 20 people per session.
Price if 6 or 7 students: $230.00 per person

Summary

Course Manuals or Notes are included with training.
Certificate of Completion given to each participant.
Connie Clark, instructor and facilitator for training.
Support on topics is included throughout the program.
Participants learning will be accessed and evaluated based on their hands-on experiences in the training.
Training can include client examples for exercises in learning.

Totals

Half Day Training duration
Total Training hours: 4 hours for each Course Level.
Course Investment per person: $175.00 (per course level)
Minimum of 8 people and maximum of 20 people per session.
Price if 6 or 7 students: $230.00 per person

The Full Small Office solution

Becoming self sufficient and more efficient.