When is the Right Time to Call for Help?

“It’s not working!” “This doesn’t make any sense” “Why does this have to be so complicated..” How often have you said this out loud as you worked on your computer or phone? Is the tech struggle real? When do you ask for help with your Tech / technology / computer / phone? Do you call … Continue reading When is the Right Time to Call for Help?

Why do we keep other people’s stuff (emails)?

In coaching an Outlook student this was a question I asked. We were discussing email that he was holding onto… I asked him “why do you have a folder entitled ‘Fred’, is he your boss or direct staff?”“No”, he replied.“Is this communication concerning work you are responsible for?”“No, it’s emails that Fred sends me (or I … Continue reading Why do we keep other people’s stuff (emails)?

The Biggest Lie in Computer Training

Take a course and you will learn exactly what you need to know about that software. This is a lie. Why? Hmmm... How can I say this as someone who offers computer training? Me... tapping my pen against my teeth.  Well, have you ever been a student, enrolled in a course and thought as you … Continue reading The Biggest Lie in Computer Training