When is the Right Time to Call for Help?

"It's not working!" "This doesn't make any sense" "Why does this have to be so complicated.." How often have you said this out loud as you worked on your computer or phone? Is the tech struggle real? When do you ask for help with your Tech / technology / computer / phone? Do you call … Continue reading When is the Right Time to Call for Help?

You Should KNOW this by now…

Expected to know everything. Have you ever been thrown into a new situation at work where you were just expected to know everything? With the Pandemic crisis and everyone being forced to work from home or work remotely, I think some employers may have assumed it would be an easy transition for people. Technology is … Continue reading You Should KNOW this by now…

Why do we keep other people’s stuff (emails)?

In coaching an Outlook student this was a question I asked. We were discussing email that he was holding onto… I asked him “why do you have a folder entitled ‘Fred’, is he your boss or direct staff?”“No”, he replied.“Is this communication concerning work you are responsible for?”“No, it's emails that Fred sends me (or I … Continue reading Why do we keep other people’s stuff (emails)?

The Biggest Lie in Computer Training

Take a course and you will learn exactly what you need to know about that software. This is a lie. Why? Hmmm... How can I say this as someone who offers computer training? Me... tapping my pen against my teeth.  Well, have you ever been a student, enrolled in a course and thought as you … Continue reading The Biggest Lie in Computer Training

What Everybody Ought to Know About Learning Technology

After Teaching THOUSANDS of students on computers, I am still shocked when I hear this… “Learning The Computer is Easy… So Why Am I So Dumb?” “Sorry, I don’t anything about computers …”  Have you ever heard someone say this? Or worse yet, have you Thought It? I hear this a lot, especially when new … Continue reading What Everybody Ought to Know About Learning Technology

Use the Excel Game Plan

Use the Excel Game Plan to save your team 5 to 10 hours a day! “So You Can Get More Done ” If your team is spending more than 1 hour per day in Excel…If they are frustrated about getting stuck on formulas,If they are getting overwhelmed with large, hard-to-maneuver spreadsheets,And if they are spending hours trying to, … Continue reading Use the Excel Game Plan